Annual performance level Area of territory (km²) Average area covered by a permanent office (km²) Average number of collections from boxes per week in rural areas Average number of collections from boxes per working day in urban areas Average number of deliveries per week in rural areas Average number of deliveries per working day in urban areas Average number of inhabitants served by a permanent office Average number of letter-post items posted per inhabitant Basic tariff for a domestic priority letter (first weight step) Domestic and international dispatch, all categories together Domestic and international dispatch, all categories together Domestic and West Africa dispatch, all categories together Domestic and West Africa receipt, all categories together Domestic express delivery services - number of items Domestic letter delivery services - number of items Domestic parcel delivery services - number of items Domestic quality standard for priority mail Domestic quality target for priority mail End-of-year assets in postal savings bank or postal bank accounts (SDR) Female employees as a percentage of total staff Income from philately as a percentage of total income Net result (SDR) Number of addressed advertising items, domestic service Number of automated parcel lockers Number of bills Number of copies of newspapers, domestic service Number of express items, domestic service Number of express items, international service - dispatch Number of express items, international service - receipt Number of express items, West Africa service - dispatch Number of express items, West Africa service - receipt Number of full-time staff Number of giro accounts Number of government payments Number of hybrid mail items, domestic service Number of letter-boxes Number of letter-post items, domestic service Number of letter-post items, international service - dispatch Number of letter-post items, international service - receipt Number of letter-post items, West Africa service - dispatch Number of letter-post items, West Africa service - receipt Number of licensed, authorized or declared operators Number of mobile post offices (including rural delivery staff) Number of money orders Number of parcels, domestic service Number of parcels, international service - dispatch Number of parcels, international service - receipt Number of parcels, West Africa service - dispatch Number of parcels, West Africa service - receipt Number of part-time staff Number of payments, international service - dispatch Number of payments, international service - receipt Number of permanent offices staffed by administration officials Number of permanent offices staffed by people from outside the administration Number of permanent post offices connected to an electronic network Number of permanent post offices using counter automation systems Number of post office boxes Number of post offices (permanent and mobile) accepting financial transactions Number of post offices providing public Internet access points Number of postal establishments and public access points with postal boxes Number of postal savings bank or postal bank accounts Number of posts (in full-time equivalent) Number of sorting centres Number of staff of all operators (at 31 December) Number of unaddressed advertising items, domestic service Operating expenditure (SDR) Operating result (SDR) Operating revenue (SDR) Percentage of delivery staff Percentage of dormant accounts (at 31 December) Percentage of female management staff Percentage of income linked to letter post Percentage of income linked to other products Percentage of income linked to parcels and logistics services Percentage of income linked to postal financial services Percentage of items delivered through post office boxes Percentage of the population having mail delivered at home Percentage of the population having to collect mail from a postal establishment Percentage of the population without postal services Population (millions) Rate of exchange (national currency for one SDR) Total number of advertising items, domestic service Total number of advertising items, international service - dispatch Total number of payments, domestic service Total number of permanent post offices Total number of staff
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