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LIST OF POSTAL INDICATORS
S/N Indicator Field/Category Indicator Definition Purpose of Indicator
1Staff (Post)Total number of staff
2Staff (Post)Number of full-time staff
3Staff (Post)Number of part-time staff
4Staff (Post)Number of posts (in full-time equivalent)
5Staff (Post)Female employees as a percentage of total staff
6Staff (Post)Percentage of delivery staff
7Staff (Post)Percentage of female management staff
8Postal EstablishmentsNumber of post offices (permanent and mobile) accepting financial transactions
9Postal EstablishmentsNumber of sorting centres
10Postal EstablishmentsNumber of post offices providing public Internet access points
11Postal EstablishmentsNumber of automated parcel lockers
12Postal EstablishmentsTotal number of permanent post offices
13Postal EstablishmentsNumber of permanent post offices connected to an electronic network
14Postal EstablishmentsNumber of permanent post offices using counter automation systems
15Postal EstablishmentsNumber of permanent offices staffed by administration officials
16Postal EstablishmentsNumber of permanent offices staffed by people from outside the administration
17Postal EstablishmentsAverage area covered by a permanent office (km²)
18Postal EstablishmentsAverage number of inhabitants served by a permanent office
19Postal EstablishmentsNumber of mobile post offices (including rural delivery staff)
20Financial ResultsOperating revenue (SDR)
21Financial ResultsOperating expenditure (SDR)
22Financial ResultsOperating result (SDR)
23Financial ResultsNet result (SDR)
24Income Per Postal ProductPercentage of income linked to letter post
25Income Per Postal ProductPercentage of income linked to parcels and logistics services
26Income Per Postal ProductPercentage of income linked to postal financial services
27Income Per Postal ProductPercentage of income linked to other products
28Income Per Postal ProductIncome from philately as a percentage of total income
29CollectionAverage number of collections from boxes per working day in urban areas
30CollectionAverage number of collections from boxes per week in rural areas
31CollectionNumber of letter-boxes
32Delivery (Mail Delivery)Average number of deliveries per working day in urban areas
33Delivery (Mail Delivery)Average number of deliveries per week in rural areas
34Delivery (Mail Delivery)Number of post office boxes
35Delivery (Mail Delivery)Number of postal establishments and public access points with postal boxes
36Delivery (Mail Delivery)Percentage of items delivered through post office boxes
37Delivery (Mail Delivery)Percentage of the population having mail delivered at home
38Delivery (Mail Delivery)Percentage of the population having to collect mail from a postal establishment
39Delivery (Mail Delivery)Percentage of the population without postal services
40Letter PostAverage number of letter-post items posted per inhabitant
41Letter PostNumber of letter-post items, domestic service
42Letter PostNumber of letter-post items, international service - dispatch
43Letter PostNumber of letter-post items, international service - receipt
44Letter PostNumber of copies of newspapers, domestic service
45Letter PostTotal number of advertising items, domestic service
46Letter PostNumber of addressed advertising items, domestic service
47Letter PostNumber of unaddressed advertising items, domestic service
48Letter PostNumber of hybrid mail items, domestic service
49Letter PostBasic tariff for a domestic priority letter (first weight step)
50Letter PostTotal number of advertising items, international service - dispatch
51Express Items and Postal ParcelsNumber of express items, domestic service
52Express Items and Postal ParcelsNumber of express items, international service - dispatch
53Express Items and Postal ParcelsNumber of express items, international service - receipt
54Express Items and Postal ParcelsNumber of parcels, international service - dispatch
55Express Items and Postal ParcelsNumber of parcels, international service - receipt
56Express Items and Postal ParcelsNumber of parcels, domestic service
57Postal Financial ServicesNumber of government payments
58Postal Financial ServicesNumber of bills
59Postal Financial ServicesNumber of money orders
60Postal Financial ServicesTotal number of payments, domestic service
61Postal Financial ServicesNumber of payments, international service - dispatch
62Postal Financial ServicesNumber of payments, international service - receipt
63Postal Financial ServicesNumber of giro accounts
64Postal Financial ServicesPercentage of dormant accounts (at 31 December)
65Postal Financial ServicesNumber of postal savings bank or postal bank accounts
66Postal Financial ServicesEnd-of-year assets in postal savings bank or postal bank accounts (SDR)
67General InformationPopulation (millions)
68General InformationRate of exchange (national currency for one SDR)
69General InformationArea of territory (km²)
70Delivery: Quality of ServiceDomestic quality standard for priority mail
71Delivery: Quality of ServiceDomestic quality target for priority mail
72Delivery: Quality of ServiceAnnual performance level
73Other Traffic InformationDomestic and international dispatch, all categories together
74Other Traffic InformationDomestic and international dispatch, all categories together
75Regulatory InformationNumber of licensed, authorized or declared operators
76Regulatory InformationNumber of staff of all operators (at 31 December)
77Regulatory InformationDomestic letter delivery services - number of items
78Regulatory InformationDomestic parcel delivery services - number of items
79Regulatory InformationDomestic express delivery services - number of items
80Regional Postal IndicatorDomestic and West Africa receipt, all categories together
81Regional Postal IndicatorNumber of letter-post items, West Africa service - dispatch
82Regional Postal IndicatorNumber of letter-post items, West Africa service - receipt
83Regional Postal IndicatorNumber of express items, West Africa service - dispatch
84Regional Postal IndicatorNumber of express items, West Africa service - receipt
85Regional Postal IndicatorNumber of parcels, West Africa service - dispatch
86Regional Postal IndicatorNumber of parcels, West Africa service - receipt
87Regional Postal IndicatorDomestic and West Africa dispatch, all categories together