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LIST OF TELECOM INDICATORS
S/N Indicator Field/Category Indicator Definition Purpose of Indicator
1Fixed telephone networkFixed telephone subscriptionsFixed-telephone subscriptions refers to the sum of active number of analogue fixed-telephone lines, voice-over-IP (VoIP) subscriptions, fixed wireless local loop (WLL) subscriptions, ISDN voice-channel equivalents and fixed public payphones. This indicator was previously called Main telephone lines in operation.
2Fixed telephone networkPercentage of fixed-telephone subscriptions that are residentialPercentage of fixed-telephone subscriptions that are residential refers to the percentage obtained by dividing thenumber of active fixed-telephone subscriptions serving households (i.e. lines that are not used for business, governmentor other professional purposes or as public telephone stations) by the number of fixed-telephone subscriptions(Indicator 2) and then multiplying by 100. A household is defined as consisting of one or more people, who may or maynot be related to each other, who share accommodation and who make common provision for food. Active subscriptionsinclude all postpaid subscriptions and those prepaid subscriptions that have registered an activity in the past threemonths.
3Fixed telephone networkPercentage of localities with telephone serviceThis indicator reflects the percentage of localities that have telephone service, fixed or mobile or both. To enhance usefulness, the total number of localities should be provided as well as the population of localities covered by telephone service.A locality is defined as a distinct population cluster, that is, the population living in neighboring buildings which either:(a) form a continuous built-up area with a clearly recognizable street formation; or(b) though not part of such a built-up area, form a group to which a locally recognized place name is uniquely attached; or(c) though not coming within either of the above two requirements constitute a group, none of which is separated from its nearest neighbour by more than 200 metres.
4Fixed telephone networkFixed telephone subscriptions per 100 inhabitantsCalculated by dividing the number of fixed-telephone subscriptions by the population and multiplying by 100.
5Fixed telephone networkFixed (wired)-broadband subscriptionsFixed (wired)-broadband subscriptions refers to subscriptions to high-speed access to the public Internet (a TCP/IP connection), at downstream speeds equal to, or greater than, 256 kbit/s. This includes cable modem, DSL, fibre-to-thehome/building and other fixed (wired)-broadband subscriptions. This total is measured irrespective of the method of payment. It excludes subscriptions that have access to data communications (including the Internet) via mobile-cellular networks and technologies listed under the wireless-broadband category.
6Fixed telephone networkFixed (wired)-broadband subscriptions per 100 inhabitantsCalculated by dividing the number of fixed (wired) broadband Internet subscriptions by the population and multiplying by 100.
7Fixed telephone networkAnalogue fixed-telephone linesAnalogue fixed-telephone lines refers to the number of active lines connecting subscribers’ terminal equipment to thePSTN and which have a dedicated port in the telephone-exchange equipment. It includes all postpaid lines and thoseprepaid lines that have registered an activity in the past three months. This term is synonymous with the terms ‘mainstation’ and ‘direct exchange line’ (DEL) that are commonly used in telecommunication documents.
8Fixed telephone networkVoIP subscriptionsVoIP subscriptions refers to the number of voice-over-Internet protocol (VoIP) fixed-line subscriptions. It is also known asvoice over broadband (VoB), and includes VoIP subscriptions through fixed wireless, DSL, cable, fibre optic and otherfixed-broadband Internet platforms that provide fixed telephony using IP. It excludes software-based VoIP applications(e.g. VoIP with Skype using computer-to-computer or computer-to-telephone). Those VoIP subscriptions that do notimply a recurrent monthly fee should only be counted if they have generated inbound or outbound traffic within thepast three months.
9Fixed telephone networkPercentage of fixed-telephone subscriptions in urban areasPercentage of fixed-telephone subscriptions in urban areas refers to the percentage obtained by dividing the number offixed-telephone subscriptions in urban areas by the number of fixed-telephone subscriptions (Indicator 2) in the countryand then multiplying by 100. The definition of urban used by the country should be provided.
10Fixed telephone networkFixed-telephone numbers portedFixed-telephone numbers ported refers to the number of porting transactions within the fixed-telephone line networkthat have been carried out for fixed-telephone numbers during the reference year.
11Fixed telephone networkBasic-rate ISDN subscriptionsISDN subscriptions refers to the number of subscriptions to the integrated services digital network (ISDN). This can beseparated into basic-rate and primary-rate interface service (ITU-T Rec. I.420). Refers to the number of subscriptions to the ISDN basic-rate interface service. An ISDN is implemented over the PSTN to provide digital telephone and data transmission services. ISDN consists of ‘Bchannels’of 64 kbit/s each. Both residential and business subscriptions should be included.
12Fixed telephone networkPrimary-rate ISDN subscriptionsISDN subscriptions refers to the number of subscriptions to the integrated services digital network (ISDN). This can beseparated into basic-rate and primary-rate interface service (ITU-T Rec. I.420). Refers to the number of subscriptions to the ISDN primary-rate interface service. An ISDN is implemented over the PSTN to provide digital telephone and data transmission services. ISDN consists of ‘Bchannels’of 64 kbit/s each. Both residential and business subscriptions should be included.
13Mobile cellular networkMobile-cellular telephone subscriptionsMobile-cellular telephone subscriptions refers to the number of subscriptions to a public mobile-telephone service that provide access to the PSTN using cellular technology. The indicator includes (and is split into) the number of postpaid subscriptions, and the number of active prepaid accounts (i.e. that have been used during the last three months). The indicator applies to all mobile-cellular subscriptions that offer voice communications. It excludes subscriptions via data cards or USB modems, subscriptions to public mobile data services, private trunked mobile radio, telepoint, radio paging and telemetry services.
14Mobile cellular networkMobile-cellular telephone subscriptions per 100 inhabitantsCalculated by dividing the number of mobile-cellular telephone subscriptions by the population and multiplying by 100.
15Mobile cellular networkMobile- broadband subscriptionsMobile-broadband subscriptions refers to the sum of standard mobile-broadband and dedicated mobile-broadband subscriptions. It covers actual subscribers, not potential subscribers, even though the latter may have broadband enabledhandsets.
16Mobile cellular networkMobile-broadband subscriptions per 100 inhabitantsCalculated by dividing the number of mobile-broadband Internet subscriptions by the population and multiplying by 100.
17Mobile cellular networkPercentage of the population covered by a mobile cellular telephone networkAlso referred to as percentage of the population covered by a mobile-cellular telephone network. It refers to the percentage of inhabitants within range of a mobile-cellular signal, irrespective of whether or not they are subscribers or users. This is calculated by dividing the number of inhabitants within range of a mobile-cellular signal by the total population and multiplying by 100.
18Mobile cellular networkMobile-cellular telephone subscriptions, by speed of data accessIf countries use a different definition of broadband, this should be indicated in a note. The indicator refers to thetheoretical ability of subscribers to use non-broadband and broadband speed mobile data services, rather than thenumber of active users of such services. Depending on the methodology used in the country, Indicator 12b may refer tothe number of subscribers with mobile broadband-enabled handsets and/or data cards, or to subscriptions to mobilenetworks capable of providing broadband, regardless of whether the subscriber uses the network to access the Internet.In contrast, Indicator 25a (Standard mobile-broadband subscriptions) measures subscriptions that actively use mobilebroadbandto access the Internet. Both residential and business subscriptions should be included.
19Mobile cellular networkPercentage of the population covered by at least a 3G mobile networkPercentage of the population covered by at least a 3G mobile network refers to the percentage of inhabitants that arewithin range of at least a 3G mobile-cellular signal, irrespective of whether or not they are subscribers. This is calculatedby dividing the number of inhabitants that are covered by at least a 3G mobile-cellular signal by the total population andmultiplying by 100.
20Mobile cellular networkMobile-cellular numbers portedMobile-cellular numbers ported refers to the number of mobile porting transactions that have been carried out duringthe reference year.This indicator refers to the ability of mobile-cellular subscribers to keep their telephone number if they switch serviceproviders. In other words, it refers to the number of transactions whereby mobile-cellular numbers have beentransferred from one mobile-cellular operator to another mobile-cellular operator for users who change mobile-cellularoperators and have requested to keep the same telephone number. The data should refer to actual porting transactionsthat have been completed, and not pending transactions. The data refer to the number of mobile-cellular telephonenumbers that have been ported over the year, and not the cumulative number of porting transactions. The indicatorincludes porting within the mobile-cellular network. It excludes fixed-telephone number porting, fixed-telephone line tomobile-cellular network number porting and mobile-cellular network to fixed-telephone network number porting.
21Mobile cellular networkPercentage of the land area covered by mobile-cellular networkPercentage of the land area covered by mobile-cellular network refers to the total mobile-cellular coverage of the landarea in per cent. This is calculated by dividing the land area covered by a mobile-cellular signal by the total land area andmultiplying by 100.separated into basic-rate and primary-rate interface service (ITU-T Rec. I.420). Refers to the number of subscriptions to the ISDN primary-rate interface service. An ISDN is implemented over the PSTN to provide digital telephone and data transmission services. ISDN consists of ‘Bchannels’of 64 kbit/s each. Both residential and business subscriptions should be included.
22InternetFixed (wired) Internet subscriptionsFixed (wired) Internet subscriptions refers to the number of active fixed (wired) Internet subscriptions at speeds less than 256 kbit/s (such as dial-up and other fixed non-broadband subscriptions) and total fixed (wired)-broadband subscriptions.
23InternetNumber of Internet usersThe estimated number of Internet users out of total population. This includes those using the Internet from any device (including mobile phones) in the last 12 months. A growing number of countries are measuring this through household surveys. In countries where household surveys are available, this estimate should correspond to the estimated number derived from the percentage of Internet users collected. (If the survey covers percentage of the population for a certain age group (e.g., 15-74 years old, the estimated number of Internet users should be derived using this percentage, and note indicating the scope and coverage of the survey should be provided). In situations where surveys are not available, an estimate can be derived based on the number of Internet subscriptions.
24InternetPercent female Internet usersShare of females in the estimated number of Internet users. This is calculated by dividing the number of female Internet users by the total number of Internet users and multiplied by 100.
25InternetInternational Internet bandwidth, in Mbit/sInternational Internet bandwidth refers to the total used capacity of international Internet bandwidth, in megabits per second (Mbit/s). It is measured as the sum of used capacity of all Internet exchanges (locations where Internet traffic is exchanged) offering international bandwidth. If capacity is asymmetric (i.e. more incoming (downlink) than outgoing (uplink) capacity), then the incoming (downlink) capacity should be provided.
26InternetInternational Internet bandwidth (bps) per Internet userCalculated by dividing the number of international Internet bandwidth by the number of Internet users.
27InternetPercentage of individuals using the InternetPercentage of individuals using the Internet
28InternetDomestic Internet bandwidth, in Mbit/sDomestic Internet bandwidth refers to the total used capacity of domestic Internet bandwidth, in megabits per second(Mbit/s).This indicator refers to the used capacity for exchanging national Internet traffic. Out of the total national bandwidthavailable in the country (i.e. the potential capacity of the connections), there is a part that corresponds to the contractedor purchased capacity. This contracted capacity refers to bandwidth put into service, but not all of which is used; some isheld in reserve for restoration or redundancy. This indicator thus refers to the portion of the contracted capacity that isactually used to carry traffic. It refers to the capacity ISPs use to connect to Internet exchanges.
29InternetFixed (wired)-broadband subscriptions, by technologyFixed (wired)-broadband subscriptions, by technology refers to the number of fixed (wired)-broadband subscriptions tothe public Internet split by technology used.
30InternetCable modem Internet subscriptionsRefers to the number of Internet subscriptions using a cable modem service to access the Internet, at downstreamspeeds greater than, or equal to, 256 kbit/s. Cable modem is a modem attached to a cable television network.
31InternetDSL Internet subscriptionsRefers to the number of Internet subscriptions using digital subscriber line (DSL) services to access the Internet, atdownstream speeds greater than or equal to 256 kbit/s. DSL is a technology for bringing high-bandwidth information tohomes and small businesses over ordinary copper telephone lines. It should exclude very high-speed digital subscriberline (VDSL) subscriptions if these are provided using fibre directly to the premises.
32InternetActive mobile-broadband subscriptionsActive mobile-broadband subscriptions refers to the sum of standard mobile-broadband and dedicated mobilebroadbandsubscriptions to the public Internet. It covers actual subscribers, not potential subscribers, even though thelatter may have broadband enabled-handsets.
33Broadband: Wireless broadbandWireless-broadband subscriptionsWireless-broadband subscriptions refers to the sum of satellite broadband, terrestrial fixed wireless broadband and active mobile-broadband subscriptions to the public Internet.
34Broadband: Wireless broadbandSatellite broadband subscriptionsWireless-broadband subscriptions refers to the sum of satellite broadband, terrestrial fixed wireless broadband and active mobile-broadband subscriptions to the public Internet.
35Broadband: Wireless broadbandTerrestrial fixed wireless broadband subscriptionsTerrestrial fixed wireless broadband subscriptions refers to the number of terrestrial fixed wireless Internet subscriptions with an advertised download speed of at least 256 kbit/s. This includes fixed WiMAX and fixed wireless subscriptions, but excludes occasional users at hotspots and Wi-Fi hotspot subscribers. It also excludes mobile-broadband subscriptions where users can access a service throughout the country wherever coverage is available.
36Broadband: Wireless broadbandTotal Wireless broadband subscriptions per 100 inhabitantsTerrestrial fixed wireless broadband subscriptions refers to the number of terrestrial fixed wireless Internet subscriptions with an advertised download speed of at least 256 kbit/s. This includes fixed WiMAX and fixed wireless subscriptions, but excludes occasional users at hotspots and Wi-Fi hotspot subscribers. It also excludes mobile-broadband subscriptions where users can access a service throughout the country wherever coverage is available.
37Broadband: Wireless broadbandStandard mobile-broadband subscriptionsRefers to mobile-cellular subscriptions with an advertised data speed of 256 kbit/s or greater that allow access to the greater Internet via HTTP and have been used to make a data connection using Internet protocol (IP) in the previous three months. Standard SMS and MMS messaging do not count as active Internet data connections, even if they are delivered via IP. This includes mobile subscriptions that use mobile-broadband services on a pay-per-use basis. It excludes mobile subscriptions with a separate monthly data plan for mobile-broadband access.
38Broadband: Wireless broadbandDedicated mobile-broadband subscriptionsRefers to subscriptions to dedicated data services (over a mobile network) that allow access to the greater Internet and that are purchased separately from voice services, either as a standalone service (e.g. using a data card such as a USB modem/dongle) or as an add-on data package to voice services that requires an additional subscription. All dedicated mobile-broadband subscriptions with recurring subscription fees are included as ‘active data subscriptions’ regardless of actual use. Prepaid mobile-broadband plans require use in the last three months if there is no monthly subscription. This indicator could also include mobile WiMAX subscriptions, if there are any in the country.
39TrafficDomestic fixed-to-fixed telephone traffic, in minutesDomestic fixed-to-fixed telephone traffic refers to completed local and domestic long-distance fixed-telephone voicetraffic. The indicator should be reported as the number of minutes of traffic during the reference year. This shouldexclude minutes used for dial-up Internet access.
40TrafficFixed-to-mobile telephone traffic, in minutesFixed-to-mobile telephone traffic refers to total traffic from all fixed-telephone networks to all mobile-cellular networkswithin the country. The indicator should be reported as the number of minutes of traffic during the reference year. This indicator refers to the effective (completed) volume of traffic in minutes sent from fixed-telephone lines to mobilenetworks within the country. The treatment of public payphone-to-mobile network traffic should be clarified in a note ifit is not covered here.
41TrafficInternational outgoing fixed-telephone traffic, in minutesInternational incoming and outgoing fixed-telephone traffic refers to the sum of international incoming and outgoingfixed-telephone voice traffic. The indicator should be reported as the number of minutes of traffic during the referenceyear. Refers to effective (completed) fixed-telephone voice traffic originating in a given country to destinations outside thatcountry. This should include traffic to mobile phones outside the country. The indicator should be reported in number ofminutes of traffic. It excludes calls originating in other countries. It should include VoIP traffic.
42TrafficInternational incoming fixed-telephone traffic, in minutesInternational incoming and outgoing fixed-telephone traffic refers to the sum of international incoming and outgoingfixed-telephone voice traffic. The indicator should be reported as the number of minutes of traffic during the referenceyear.Refers to effective (completed) fixed-telephone voice traffic originating outside the country with a destination inside thecountry, irrespective of whether the call was from a fixed or mobile subscriber. It excludes minutes of calls terminating inother countries, but should include VoIP traffic.
43TrafficDomestic mobile-telephone traffic, in minutesDomestic mobile-telephone traffic refers to the total number of minutes of calls made by mobile subscribers within acountry (including minutes to fixed-telephone and minutes to mobile-phone subscribers). This indicator refers to the total amount of traffic (in minutes) originating on mobile phones with a destination to eitherfixed- or mobile-telephone subscriptions in the country.
44TrafficInternational outgoing mobile traffic, in minutesOutgoing mobile traffic to international refers to the number of mobile minutes originating in a country to anydestinations outside that country. This indicator refers to minutes of calls originating on mobile-cellular networks with a destination abroad, irrespective ofwhether the call is to a fixed or mobile subscriber. It excludes minutes of calls originating in other countries and roamingminutes.
45TrafficInternational incoming mobile traffic, in minutesIncoming international traffic to mobile network refers to the number of incoming minutes (fixed and mobile) receivedby mobile networks originating in another country. This indicator refers to minutes of calls terminating on mobile-cellular networks with an origination abroad, irrespectiveof whether the call is from a fixed or mobile subscriber. This should exclude roaming traffic.
46TrafficRoaming by home subscribers abroad (outbound roaming), in minutesRoaming by home subscribers abroad (outbound roaming) refers to the total call minutes made and received by owncustomers in foreign networks (outbound roaming), i.e. retail international roaming minutes from own networksubscribers roaming on foreign networks abroad. The indicator excludes minutes from users who are not subscribers todomestic mobile networks and are temporarily roaming on domestic mobile networks. This indicator refers to the international roaming traffic of domestic mobile subscriptions, in minutes. It is the traffic thatcustomers generate when they are using their mobile phones abroad. It does not refer to international traffic originatingon mobile networks in the country, nor to foreign mobile subscribers generating roaming traffic in the country to whichthe data pertain.
47TrafficRoaming by foreign subscribers (inbound roaming), in minutesRoaming by foreign subscribers (inbound roaming) refers to the total call minutes of visiting (foreign) subscribers makingand receiving calls within a country (inbound roaming). This indicator refers to the roaming traffic of foreign mobile subscribers, in minutes. It refers to the traffic they generatewhen they are roaming in the country to which the data refer. It does not refer to international traffic originating onmobile networks in the country, nor to domestic mobile subscribers generating roaming traffic abroad.
48TrafficDomestic Internet trafficDomestic Internet traffic refers to the average volume of traffic, expressed in gigabits per second (Gbit/s), exchangedover public Internet exchanges in a year. This indicator refers to the average volume of traffic exchanged over public Internet exchanges in a year. Exchangestypically report average incoming and outgoing traffic, which is generally the same figure. If it is not, then the incomingfigure should be used. This indicator does not refer to the capacity of ISPs connected to the exchange.
49TrafficSMS sentSMS sent refers to the total number of mobile short-message service (SMS) messages sent, both to national andinternational destinations. This should exclude messages sent from computers to mobile handsets or to othercomputers.
50TrafficSMS internationalSMS international refers to the total number of mobile short-message service (SMS) messages sent to internationaldestinations. This should exclude messages sent from computers to mobile handsets or to other computers.
51TrafficVoIP traffic, in minutesVoIP traffic refers to the number of minutes of traffic using managed fixed voice-over-Internet protocol (VoIP)telephony. A managed VoIP service is a publicly available telephone service provided using VoIP for call origination,where the operator controls the quality of service provided. This variable specifies total VoIP traffic (national andinternational). It should exclude traffic exchanged using software-based VoIP, where the calls originate using computersthat do not have an assigned telephone number.
52TrafficTotal international outgoing telephone traffic, in minutes.Total international incoming and outgoing telephone traffic refers to the sum of international incoming and outgoingfixed and mobile telephone traffic. Refers to effective (completed) international outgoing minutes of telephone traffic originating from national networks,fixed and mobile, including managed VoIP.
53TrafficTotal international incoming telephone traffic, in minutesTotal international incoming and outgoing telephone traffic refers to the sum of international incoming and outgoingfixed and mobile telephone traffic. Refers to effective (completed) international incoming minutes of telephone traffic originating outside the country andterminating in national fixed and mobile networks without transit, including managed VoIP.
54Tariff: Fixed local telephone service tariffs _ residentialPrice of a three-minute local call to a fixed-telephone line, off-peak ratePrice of a three-minute local call to a fixed-telephone line refers to the price of a three-minute local call from a residentialfixed-telephone line, including any call set-up charges, within the same exchange area using the subscriber's ownterminal (i.e. not from a public telephone). This indicator refers to the price of a three-minute local call from a residential fixed-telephone line to another fixedtelephoneline. It does not refer to a fixed-to-mobile call, nor to a fixed-to-fixed long-distance call.If calls are charged on a flat-rate basis (e.g. one price for a call of unlimited length), this should be indicated in a note. Ifthere is no charge for local calls (usage included in the subscription charge), then the value entered should be zero, andthis should be indicated in a note. If other particular tariff structures apply (e.g. users are charged per call or per hour),this should be indicated in a note. If there is a different tariff for the telephone usage portion of dial-up Internet or iftelephone usage charges are not applied to dial-up Internet, this should be indicated in a note. If there is no distinctionbetween peak and off-peak, then for Indicator 42b, the peak rate should be entered.
55Tariff: Fixed local telephone service tariffs _ residentialPrice of a three-minute local call to a fixed-telephone line, peak ratePrice of a three-minute local call to a fixed-telephone line refers to the price of a three-minute local call from a residentialfixed-telephone line, including any call set-up charges, within the same exchange area using the subscriber's ownterminal (i.e. not from a public telephone). This indicator refers to the price of a three-minute local call from a residential fixed-telephone line to another fixedtelephoneline. It does not refer to a fixed-to-mobile call, nor to a fixed-to-fixed long-distance call.
56Tariff: Fixed local telephone service tariffs _ residentialPrice of a three-minute local call to a mobile-cellular phone, peak ratePrice of a three-minute local call to a mobile-cellular phone refers to the price of a three-minute local call from aresidential fixed-telephone line, including any call set-up charges, to a mobile-cellular number. This refers to the price of a three-minute local call from a residential fixed-telephone line to a mobile-cellular number.The definition applies to both peak and off-peak calls, according to the time of the day when the call is made.
57Tariff: Fixed local telephone service tariffs _ residentialPrice of a three-minute local call to a mobile-cellular phone, off-peak ratePrice of a three-minute local call to a mobile-cellular phone refers to the price of a three-minute local call from aresidential fixed-telephone line, including any call set-up charges, to a mobile-cellular number.
58Tariff: Fixed local telephone service tariffs _ residentialInstallation fee for residential telephone serviceInstallation fee for residential telephone service refers to the one-off charge involved in applying for a basic residentialfixed-telephone service.
59Tariff: Fixed local telephone service tariffs _ residentialMonthly subscription for residential telephone serviceMonthly subscription for residential telephone service refers to the recurring fixed charge for subscribing to a residentialpostpaid PSTN service. The charge should cover the rental of the line, but not the rental of the terminal (e.g. telephoneset), where the terminal equipment market is liberalized. If the rental charge includes any allowance for free or reducedratecall units, this should be indicated.
60Tariff: Fixed local telephone service tariffs _ businessInstallation fee for business telephone serviceInstallation fee for business telephone service refers to the one-off charge involved in applying for a business basic fixedtelephoneservice.
61Tariff: Fixed local telephone service tariffs _ businessMonthly subscription for business telephone serviceMonthly subscription for business telephone service refers to the recurring fixed charge for subscribing to a postpaidfixed-telephone service for business use. The charge should cover the rental of the line but not the rental of the terminal(e.g. telephone set), where the terminal equipment market is liberalized. If the rental charge includes any allowance forfree or reduced rate call units, this should be indicated.
62Tariff: Mobile cellular tariffsMobile-cellular prepaid connection chargeMobile-cellular prepaid connection charge is the initial, one-time charge for a new prepaid mobile-cellular subscription.Refundable deposits should not be counted. The connection fee corresponds usually to the price charged for thesubscriber identity module (SIM) card, but may include other fees. It should be noted if free minutes, free SMS or otherfree services are included in the connection charge. This indicator refers to the one-time amount paid to have a prepaid mobile-telephone service. Cost of the handset,deposits, other refundable amounts, transfer fees and equipment charges should be excluded. This indicator does notcover the connection charge for a postpaid mobile service, a fixed-telephone service or a mobile data service.If the connection charge includes an initial communications credit, this should be specified in a note.
63Tariff: Mobile cellular tariffsMobile-cellular prepaid – price of a one-minute local call (peak, on-net)Mobile-cellular prepaid – price of a one-minute local call refers to the price per minute of a prepaid call from a mobilecellulartelephone with a prepaid subscription. This indicator refers to the price of a one-minute prepaid call made to the same mobile-cellular network (on-net), acompeting network (off-net) or a fixed-telephone line. If calls are charged in seconds or other intervals, they should beconverted to one-minute equivalents. If the same price applies across all networks (on-net, off-net, to fixed), then thatprice should be used.
64Tariff: Mobile cellular tariffsMobile-cellular prepaid – price of a one-minute local call (off-peak, on-net)Mobile-cellular prepaid – price of a one-minute local call refers to the price per minute of a prepaid call from a mobilecellulartelephone with a prepaid subscription. This indicator refers to the price of a one-minute prepaid call made to the same mobile-cellular network (on-net), acompeting network (off-net) or a fixed-telephone line. If calls are charged in seconds or other intervals, they should beconverted to one-minute equivalents. If the same price applies across all networks (on-net, off-net, to fixed), then thatprice should be used.
65Tariff: Mobile cellular tariffsMobile-cellular prepaid – price of a one-minute local call (peak, off-net)Mobile-cellular prepaid – price of a one-minute local call refers to the price per minute of a prepaid call from a mobilecellulartelephone with a prepaid subscription. This indicator refers to the price of a one-minute prepaid call made to the same mobile-cellular network (on-net), acompeting network (off-net) or a fixed-telephone line. If calls are charged in seconds or other intervals, they should beconverted to one-minute equivalents. If the same price applies across all networks (on-net, off-net, to fixed), then thatprice should be used.
66Tariff: Mobile cellular tariffsMobile-cellular prepaid – price of a one-minute local call (off-peak, off-net)This indicator refers to the price of a one-minute prepaid call made to the same mobile-cellular network (on-net), acompeting network (off-net) or a fixed-telephone line. If calls are charged in seconds or other intervals, they should beconverted to one-minute equivalents. If the same price applies across all networks (on-net, off-net, to fixed), then thatprice should be used.
67Tariff: Mobile cellular tariffsMobile-cellular – cheapest recharge card valueMobile-cellular – cheapest recharge card value refers to the cheapest available prepaid recharge card.This indicator refers to the least expensive recharge card for prepaid mobile services. It should refer to cards that arepurchasable at outlets, and not to electronic or online recharges. The validity period should be specified in a note. If thedata do not refer to the cheapest physical recharge value, or if the value of the card includes free usage, this should bespecified in a note.
68Tariff: Internet tariffsFixed (wired)-broadband connection chargeFixed (wired)-broadband connection charge refers to the initial, one-time charge for a new fixed (wired)-broadbandInternet connection. The tariffs should represent the cheapest fixed (wired)-broadband plan on the basis of a 1 gigabyte(GB) monthly usage. Refundable deposits should not be counted.
69Tariff: Internet tariffsFixed (wired)-broadband monthly subscription chargeFixed (wired)-broadband monthly subscription charge refers to the monthly subscription charge for fixed (wired)-broadband Internet service. Fixed (wired) broadband is considered to be any dedicated connection to the Internet atdownstream speeds equal to, or greater than, 256 kbit/s. If several offers are available, preference should be given tothe 256 kbit/s connection.
70Tariff: Internet tariffsFixed (wired)-broadband speed, in Mbit/sFixed (wired)-broadband speed, in Mbit/s refers to the advertised maximum theoretical download speed, and not speedsguaranteed to users associated with a fixed (wired)-broadband Internet monthly subscription.
71Tariff: Internet tariffsFixed (wired)-broadband cap, in GBFixed (wired)-broadband cap refers to the maximum amount of Internet data, in gigabytes (GB), that can be transferredwithin a month, included in the fixed (wired)-broadband monthly subscription.
72Tariff: Internet tariffsFixed (wired)-broadband - price of excess usageFixed (wired)-broadband - price of excess usage refers to the price per additional gigabyte (GB) of Internet datadownloaded once the monthly allotted limit of the fixed (wired)-broadband subscription is used.
73RevenueRevenue from all telecommunication servicesRevenue from all telecommunication services refers to revenue earned from retail fixed-telephone, mobile-cellular,Internet and data services offered by telecommunication operators (both network and virtual) offering services withinthe country. Revenue (turnover) consists of retail telecommunication service earnings (therefore excluding revenue fromwholesaling activities) during the financial year under review.
74RevenueRevenue from mobile networksRevenue from mobile networks refers to retail revenue received from the provision of mobile-cellular communicationservices, including all voice, SMS and data (narrowband and broadband) services.
75RevenueRevenue from fixed-telephone servicesRevenue from fixed-telephone services refers to revenue received for the connection (installation) of fixed-telephoneservices, revenue from recurring charges for subscription to the PSTN and revenue from fixed-telephone calls.services, including all voice, SMS and data (narrowband and broadband) services.
76RevenueRevenue from international inbound roamingRevenue from international inbound roaming refers to revenue received from visiting (foreign) subscribers making andreceiving calls within the country. Network operators within the country obtain these revenues from network operatorsof visiting subscribers. The indicator refers to mobile-cellular roaming revenue from foreign subscribers roaming on thecountry’s mobile networks. It does not cover domestic mobile subscribers roaming abroad, nor international callsoriginating or terminating on the country’s mobile networks. It does not refer to the gross revenue generated by mobileroamers, since some portion will be shared with foreign operators.mobile-telephone service, or both. To enhance usefulness, the total number of localities should be provided as well asthe population of localities covered by a telephone service.Having a telephone service means that inhabitants of that locality have the ability to place and receive telephone callsfrom that locality. Telephone services include public facilities and/or subscription services available on demand.A locality is defined as a distinct population cluster, i.e. population living in neighbouring buildings that: (a) form acontinuous built-up area with a clearly recognizable street formation; or (b) though not part of such a built-up area, forma group to which a locally recognized place name is uniquely attached; or (c) though not falling within either of the abovetwo requirements, constitute a group of buildings none of which is separated from its nearest neighbour by more than200 metres.
77RevenueRevenue from fixed (wired) Internet servicesRevenue from fixed (wired) Internet services refers to retail revenue received from the provision of fixed (wired) Internetservices such as subscriptions, traffic and data communication. It excludes the provision of access lines used to connectto fixed (wired) Internet (such as fixed-telephone lines used to access DSL connections).
78RevenueRevenue from other wireless-broadband servicesRevenue from other wireless-broadband services refers to the retail revenue received from the provision of high-speed(at least 256 kbit/s) data connectivity and related services over a wireless infrastructure other than mobile cellular, suchas satellite or terrestrial fixed wireless broadband infrastructures.
79RevenueRevenue from leased linesRevenue from leased lines refers to retail revenue received from the provision of leased lines. See Indicator 81 (Leasedlinesubscriptions) for a definition of leased lines.
80RevenueRevenue from fixed value-added telecommunication servicesRevenue from fixed value-added telecommunication services refers to the retail revenue generated by thetelecommunication service sector for fixed value-added telecommunication services, such as call forwarding, itemizedbilling, conference calls and voice-message services. Value-added means additional services beyond the basic telephoneservice line rental and calls.
81RevenueOther telecommunication revenueOther telecommunication revenue refers to any other retail telecommunication revenue received but not accounted forelsewhere.
82InvestmentAnnual investment in telecommunication servicesAnnual investment in telecommunication services, also referred to as annual capital expenditure, refers to the investmentduring the financial year in telecommunication services (including fixed, mobile and Internet services) for acquiring orupgrading property and networks. Property includes tangible assets such as plant, intellectual and non-tangible assetssuch as computer software. The indicator is a measure of investment in telecommunication infrastructure in the country,and includes expenditure on initial installations and additions to existing installations where the usage is expected to beover an extended period of time. It excludes expenditure on research and development (R&D), annual fees for operatinglicences and the use of radio spectrum, and investment in telecommunication software or equipment for internal use.
83InvestmentAnnual foreign investment in telecommunicationsAnnual foreign investment in telecommunications refers to investment during the financial year in telecommunicationservices (including fixed, mobile and Internet services) coming from foreign sources, also referred to as foreign directinvestment (FDI).
84Public AccessPercentage of localities with telephone servicePercentage of localities with telephone service refers to the percentage of localities that have a fixed-telephone ormobile-telephone service, or both. To enhance usefulness, the total number of localities should be provided as well asthe population of localities covered by a telephone service.Having a telephone service means that inhabitants of that locality have the ability to place and receive telephone callsfrom that locality. Telephone services include public facilities and/or subscription services available on demand.A locality is defined as a distinct population cluster, i.e. population living in neighbouring buildings that: (a) form acontinuous built-up area with a clearly recognizable street formation; or (b) though not part of such a built-up area, forma group to which a locally recognized place name is uniquely attached; or (c) though not falling within either of the abovetwo requirements, constitute a group of buildings none of which is separated from its nearest neighbour by more than200 metres.
85Public AccessPWLAN access pointsPWLAN access points refers to the number of public wireless local area network (PWLAN) access points (also calledhotspots) in a country. PWLANs are based on the IEEE 802.11 standard, commonly referred to as Wi-Fi.
86Persons employed (Telecoms ICT)Full-time equivalent telecommunication employees, by femaleFull-time equivalent telecommunication employees refers to the total number of persons, in full-time equivalent (FTE)units, employed by telecommunication operators in the country for the provision of telecommunication services,including fixed, mobile and Internet services. This indicator excludes staff working in broadcasting businesses that offeronly traditional broadcasting services. Part-time staff should be expressed in terms of full-time staff equivalents (FTE).
87Persons employed (Telecoms ICT)Full-time equivalent telecommunication, employees, by maleFull-time equivalent telecommunication employees refers to the total number of persons, in full-time equivalent (FTE)units, employed by telecommunication operators in the country for the provision of telecommunication services,including fixed, mobile and Internet services. This indicator excludes staff working in broadcasting businesses that offeronly traditional broadcasting services. Part-time staff should be expressed in terms of full-time staff equivalents (FTE).
88Persons employed (Telecoms ICT)Full-time equivalent telecommunication employeesFull-time equivalent telecommunication employees refers to the total number of persons, in full-time equivalent (FTE) units, employed by telecommunication operators in the country for the provision of telecommunication services, including fixed-telephone, mobile-cellular, Internet and data services. This indicator excludes staff working in broadcasting businesses that offer only traditional broadcasting services. Part-time staff should be expressed in terms of full-time staff equivalents (FTE).
89Broadcasting and other indicatorsMultichannel TV subscriptionsMultichannel TV subscriptions refers to services that provide additional TV programming beyond free-to-air terrestrialchannels. Multichannel TV services are cable TV, direct-to-home satellite services, Internet-protocol TV and digitalterrestrial TV.Multichannel TV services are categorized and defined as follows:• Cable television (CATV) service – Multichannel programming delivered over a coaxial cable for viewing on televisionsets.• Direct-to-home (DTH) satellite services – Received via a satellite dish capable of receiving satellite televisionbroadcasts.• Internet-protocol TV (IPTV) – Multimedia services such as television/video/audio/text/graphics/data delivered over anIP-based network managed to support the required level of quality of service, quality of experience, security,interactivity and reliability. This does not include video accessed over the public Internet, for example, by streaming.IPTV services are also generally aimed at viewing over a television set rather than a personal computer.• Digital terrestrial television (DTT) – The technological evolution from analogue terrestrial television, providingcapability for significantly more channels.• Other terrestrial television – Such as microwave multipoint distribution systems (MMDS) and satellite master antennatelevision (SMATV).
90Broadcasting and other indicatorsTerrestrial multichannel TV subscriptionsTerrestrial multichannel TV subscriptions refers to the number of subscriptions to terrestrial multichannel TV such ascable TV, Internet protocol television (IPTV), digital terrestrial TV (DTT), microwave multipoint distribution systems(MMDS).
91Broadcasting and other indicatorsDirect-to-home (DTH) satellite antenna subscriptionsDirect-to-home (DTH) satellite antenna subscriptions refers to the number of subscriptions that can receive televisionbroadcasting directly from satellites.
92Financial ResultsPercentage contribution of ICT to the national GDP of your countryPercentage contribution of ICT to the national GDP of your country
93Regional Telecom IndicatorTotal West African region Incoming traffic calls to national mobile network (in minutes). Total number of calls in minutes coming into your country from the ECOWAS Member States
94Regional Telecom IndicatorTotal West African region Outgoing traffic calls from national mobile network (in minutes). Total number of calls in minutes going out from your country to the ECOWAS Member States
95Regional Telecom IndicatorSMS West AfricaSMS sent refers to the total number of mobile short-message service (SMS) messages sent, both to national and West African region destinations. This should exclude messages sent from computers to mobile handsets or to other computers.