| LIST OF POSTAL INDICATORS | |||||||
|---|---|---|---|---|---|---|---|
| S/N | Indicator Field/Category | Indicator Definition | Purpose of Indicator | ||||
| 1 | Staff (Post) | Total number of staff | |||||
| 2 | Staff (Post) | Number of full-time staff | |||||
| 3 | Staff (Post) | Number of part-time staff | |||||
| 4 | Staff (Post) | Number of posts (in full-time equivalent) | |||||
| 5 | Staff (Post) | Female employees as a percentage of total staff | |||||
| 6 | Staff (Post) | Percentage of delivery staff | |||||
| 7 | Staff (Post) | Percentage of female management staff | |||||
| 8 | Postal Establishments | Number of post offices (permanent and mobile) accepting financial transactions | |||||
| 9 | Postal Establishments | Number of sorting centres | |||||
| 10 | Postal Establishments | Number of post offices providing public Internet access points | |||||
| 11 | Postal Establishments | Number of automated parcel lockers | |||||
| 12 | Postal Establishments | Total number of permanent post offices | |||||
| 13 | Postal Establishments | Number of permanent post offices connected to an electronic network | |||||
| 14 | Postal Establishments | Number of permanent post offices using counter automation systems | |||||
| 15 | Postal Establishments | Number of permanent offices staffed by administration officials | |||||
| 16 | Postal Establishments | Number of permanent offices staffed by people from outside the administration | |||||
| 17 | Postal Establishments | Average area covered by a permanent office (km²) | |||||
| 18 | Postal Establishments | Average number of inhabitants served by a permanent office | |||||
| 19 | Postal Establishments | Number of mobile post offices (including rural delivery staff) | |||||
| 20 | Financial Results | Operating revenue (SDR) | |||||
| 21 | Financial Results | Operating expenditure (SDR) | |||||
| 22 | Financial Results | Operating result (SDR) | |||||
| 23 | Financial Results | Net result (SDR) | |||||
| 24 | Income Per Postal Product | Percentage of income linked to letter post | |||||
| 25 | Income Per Postal Product | Percentage of income linked to parcels and logistics services | |||||
| 26 | Income Per Postal Product | Percentage of income linked to postal financial services | |||||
| 27 | Income Per Postal Product | Percentage of income linked to other products | |||||
| 28 | Income Per Postal Product | Income from philately as a percentage of total income | |||||
| 29 | Collection | Average number of collections from boxes per working day in urban areas | |||||
| 30 | Collection | Average number of collections from boxes per week in rural areas | |||||
| 31 | Collection | Number of letter-boxes | |||||
| 32 | Delivery (Mail Delivery) | Average number of deliveries per working day in urban areas | |||||
| 33 | Delivery (Mail Delivery) | Average number of deliveries per week in rural areas | |||||
| 34 | Delivery (Mail Delivery) | Number of post office boxes | |||||
| 35 | Delivery (Mail Delivery) | Number of postal establishments and public access points with postal boxes | |||||
| 36 | Delivery (Mail Delivery) | Percentage of items delivered through post office boxes | |||||
| 37 | Delivery (Mail Delivery) | Percentage of the population having mail delivered at home | |||||
| 38 | Delivery (Mail Delivery) | Percentage of the population having to collect mail from a postal establishment | |||||
| 39 | Delivery (Mail Delivery) | Percentage of the population without postal services | |||||
| 40 | Letter Post | Average number of letter-post items posted per inhabitant | |||||
| 41 | Letter Post | Number of letter-post items, domestic service | |||||
| 42 | Letter Post | Number of letter-post items, international service - dispatch | |||||
| 43 | Letter Post | Number of letter-post items, international service - receipt | |||||
| 44 | Letter Post | Number of copies of newspapers, domestic service | |||||
| 45 | Letter Post | Total number of advertising items, domestic service | |||||
| 46 | Letter Post | Number of addressed advertising items, domestic service | |||||
| 47 | Letter Post | Number of unaddressed advertising items, domestic service | |||||
| 48 | Letter Post | Number of hybrid mail items, domestic service | |||||
| 49 | Letter Post | Basic tariff for a domestic priority letter (first weight step) | |||||
| 50 | Letter Post | Total number of advertising items, international service - dispatch | |||||
| 51 | Express Items and Postal Parcels | Number of express items, domestic service | |||||
| 52 | Express Items and Postal Parcels | Number of express items, international service - dispatch | |||||
| 53 | Express Items and Postal Parcels | Number of express items, international service - receipt | |||||
| 54 | Express Items and Postal Parcels | Number of parcels, international service - dispatch | |||||
| 55 | Express Items and Postal Parcels | Number of parcels, international service - receipt | |||||
| 56 | Express Items and Postal Parcels | Number of parcels, domestic service | |||||
| 57 | Postal Financial Services | Number of government payments | |||||
| 58 | Postal Financial Services | Number of bills | |||||
| 59 | Postal Financial Services | Number of money orders | |||||
| 60 | Postal Financial Services | Total number of payments, domestic service | |||||
| 61 | Postal Financial Services | Number of payments, international service - dispatch | |||||
| 62 | Postal Financial Services | Number of payments, international service - receipt | |||||
| 63 | Postal Financial Services | Number of giro accounts | |||||
| 64 | Postal Financial Services | Percentage of dormant accounts (at 31 December) | |||||
| 65 | Postal Financial Services | Number of postal savings bank or postal bank accounts | |||||
| 66 | Postal Financial Services | End-of-year assets in postal savings bank or postal bank accounts (SDR) | |||||
| 67 | General Information | Population (millions) | |||||
| 68 | General Information | Rate of exchange (national currency for one SDR) | |||||
| 69 | General Information | Area of territory (km²) | |||||
| 70 | Delivery: Quality of Service | Domestic quality standard for priority mail | |||||
| 71 | Delivery: Quality of Service | Domestic quality target for priority mail | |||||
| 72 | Delivery: Quality of Service | Annual performance level | |||||
| 73 | Other Traffic Information | Domestic and international dispatch, all categories together | |||||
| 74 | Other Traffic Information | Domestic and international dispatch, all categories together | |||||
| 75 | Regulatory Information | Number of licensed, authorized or declared operators | |||||
| 76 | Regulatory Information | Number of staff of all operators (at 31 December) | |||||
| 77 | Regulatory Information | Domestic letter delivery services - number of items | |||||
| 78 | Regulatory Information | Domestic parcel delivery services - number of items | |||||
| 79 | Regulatory Information | Domestic express delivery services - number of items | |||||
| 80 | Regional Postal Indicator | Domestic and West Africa receipt, all categories together | |||||
| 81 | Regional Postal Indicator | Number of letter-post items, West Africa service - dispatch | |||||
| 82 | Regional Postal Indicator | Number of letter-post items, West Africa service - receipt | |||||
| 83 | Regional Postal Indicator | Number of express items, West Africa service - dispatch | |||||
| 84 | Regional Postal Indicator | Number of express items, West Africa service - receipt | |||||
| 85 | Regional Postal Indicator | Number of parcels, West Africa service - dispatch | |||||
| 86 | Regional Postal Indicator | Number of parcels, West Africa service - receipt | |||||
| 87 | Regional Postal Indicator | Domestic and West Africa dispatch, all categories together | |||||
ECOWAS Digital Observatory
The ECOWAS Digital Observatory (ECODOB): Management and Information System for Telecommunications/ICT, used to track the development, trends, and performance of the telecommunications sector in West